SHIPPING POLICY
The Stitchery Room is currently shipping all over India. International shipping will be activated shortly. We understand how important it is to receive your purchased products in the best condition and on time. For this, we work hard to ensure your products get to you at the earliest.
Shipping Timeline & Charges
We aim to dispatch all orders within 1-3 business days.
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Orders within Bangalore are typically delivered within 2-4 working days.
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Orders outside Bangalore will reach you within 3-6 working days.
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All items in an order are shipped together in one shipment.
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Working days exclude weekends and public holidays.
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Shipping Charges
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Enjoy free shipping on orders over ₹1500 in Bangalore & ₹2000 across India.
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For orders below Rs. 1500, a flat shipping fee of Rs. 100 will be applied.
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Return, Exchange and Refund
Due to the nature of our handmade and custom products, we do not offer returns, exchanges, or refunds once an order is placed. However, if you receive a damaged or defective product, please contact us immediately, and we will review the situation on a case-by-case basis. Decisions regarding returns for damaged items are at the sole discretion of The Stitchery Room.
We value your trust and are committed to ensuring a smooth and transparent shopping experience. If you have any questions or concerns, please don't hesitate to reach out to us at thestitcheryroom@gmail.com.