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SHIPPING POLICY

The Stitchery Room is currently shipping all over India. International shipping will be activated shortly. We understand how important it is to receive your purchased products in the best condition and on time. For this, we work hard to ensure your products get to you at the earliest.

Shipping Timeline

We ship orders twice a week – on Tuesdays and Fridays. Please check the schedule below to see when your order will be shipped:

  • Orders placed between Thursday 4:01 PM and Monday 4:00 PM → Shipped on Tuesday

  • Orders placed between Monday 4:01 PM and Thursday 4:00 PM → Shipped on Friday

Once your order is shipped, you will receive a confirmation email with tracking details. Delivery times vary based on your location and the shipping provider, but most orders within India arrive in 3 to 4 days. 

 

Enjoy free shipping on orders over ₹1500 in Bangalore & ₹2000 across India.

Return, Exchange and Refund

Due to the nature of our handmade and custom products, we do not offer returns, exchanges, or refunds once an order is placed. However, if you receive a damaged or defective product, please contact us immediately, and we will review the situation on a case-by-case basis. Decisions regarding returns for damaged items are at the sole discretion of The Stitchery Room.

We value your trust and are committed to ensuring a smooth and transparent shopping experience. If you have any questions or concerns, please don't hesitate to reach out to us at thestitcheryroom@gmail.com.

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